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Press Release - Broadband Survey - The Turks and Caicos Telecommunications Commission (the Commission) has hired Outside the Box to conduct Broadband Survey throughout the Turks and Caicos Islands. The Commission believes that the local telecommunications market could benefit from the introduction of Broadband Survey, as the Internet has become so ingrained within our society that so many facets of our lives are dependent on it. This fact is even more apparent than ever before due to the COVID-19 pandemic, which has forced greater importance on the use of the Internet to facilitate our daily activities. Due to the ever-growing reliance on broadband Internet, which has spawned an increase in internet demand, a 'best internet' internet service has become no longer acceptable. Consumers now have come to expect a fast, reliable, and responsive network that delivers all the applications they require, whenever and wherever they want – and with high quality. We wish to consult with the public on the current broadband internet services, to ensure the services meet the needs and quality expectations of all consumers in the Turks and Caicos Islands telecommunications market and therefore are seeking the assistance of the public to providing feedback.
 
REOPENING NOTICE Telecommunications Commission wishes to advise the public of its office opening hours due to take effect as of Monday, May 11, 2020 until further notice. New Opening Hours: Mon - Fri 9:00am - 2:00pm COVID-19 Regulations will be applied
 
PRESS RELEASE COVID-19 WORLD PANDEMIC The TCI Telecommunications Commission (the Commission) is committed to providing services to all customers and vendors during the national state of emergency due to the COVID-19 pandemic, that is affecting the world.
 
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Turks And Caicos Islands

Establishment

The Turks and Caicos Telecommunications Commission was established in 2004, through the enactment of the Telecommunications Ordinance 2004.

Mandate

To ensure that all business and consumers in the country have access to reliable state-of-the-art telecommunications services at reasonable rates

Ministry

Commissioners are appointed by the Ministry responsible for Telecommunications, acting with the approval of H.E. The Governor.

Commitment

The Commission is committed to maintaining a healthy, competitive market for telecommunications services in Turks and Caicos Islands, as the best mechanism for motivating innovation and competitive pricing of services.

Team

5 Commissioners and support staff who are committed to achieving the main policy objectives of the government to ensure that Turks and Caicos is second to none in providing modern, efficient telecommunications services.

WELCOME TO THE TCI TELECOMMUNICATIONS COMMISSION

We are responsible for regulating the telecom operators in Turks & Caicos Islands making sure that we have effective and fair competition that will benefit consumers. We also ensure that rates, conditions and quality of the services provided to consumers are reasonable, bearing in mind that the operators are private businesses with a right to a fair profit on their investments. We are also responsible for managing the radio waves and the use of the radio spectrum by the cellular operators, radio and television stations, private radio systems used by businesses and industry etc., making sure that the users do not interfere with the radio frequencies assigned to others.

When there are disputes between service providers about serving a particular area, the Commission has the authority to consider the effect on the customers of each service provider and to determine which service provider should serve in that area. The Commission also establishes service standards which regulated service provider must meet


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