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REOPENING NOTICE Telecommunications Commission wishes to advise the public of its office opening hours due to take effect as of Monday, May 11, 2020 until further notice. New Opening Hours: Mon - Fri 9:00am - 2:00pm COVID-19 Regulations will be applied
 
PRESS RELEASE COVID-19 WORLD PANDEMIC The TCI Telecommunications Commission (the Commission) is committed to providing services to all customers and vendors during the national state of emergency due to the COVID-19 pandemic, that is affecting the world.
 
The Telecommunications Commission is conducting a consultation into the use of the unlicensed frequency bands in the 900 MHz, 2.4 GHz and 5.8 GHz as a delivery mechanism to provide public telecommunications services, especially those that are offered commercially-for-profit over an unlicensed architecture, and to assess whether such commercial applications should be permitted within the Turks & Caicos Islands. As such, Industry stakeholders and the wider public are invited to participate and provide comments to the consultation questions that are defined within this consultation document.
 
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CONSUMER INFORMATION
Name/Contact: *  
Email Address: *
Phone (Day Time): *             Phone (Alternative):    
Organization:
Street: *    City: *   
Country: *
SERVICE PROVIDER INFORMATION
Service Provider: *     Account ID: *   
NATURE OF COMPLAINTS
BILLING
TERMINAL EQUIPMENT
SERVICE QUALITY
WARRANTY
DISCONNECTION
OTHERS (Please specify)
LIST OF COMPLAINTS
Have you reported this Complaint to the Service Provider?: Yes    No    
(TCI TELECOM can only process complaints that have been first filed with the service provider)
How was the complaint made?:  
To what person/department was the complaint made?:
When was the complaint made?:  
Do you have any documents to Support this claim?: Yes    No     (if yes please submit)
All Consumers are advised to NOTE that the above information is provided to help TCI TELECOM resolve complaints with their service provider. Please attach copies of relevant documents such as contract papers, warranty, receipts, last bill paid, etc. as the case may be.
THANK YOU
The Turks and Caicos Telecommuincations Commission
P.O. BOX 203

BUSINESS SOLUTION COMPLEX

LEEWARD HIGHWAY, PROVIDENCIALES

TURKS & CAICOS ISLANDS

TEL: 649-946-1900 FAX: 649-946-1119

EMAIL ADDRESS: info@tcitelecommission.tc
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