Press Release - Broadband Survey - The Turks and Caicos Telecommunications Commission (the Commission) has hired Outside the Box to conduct Broadband Survey throughout the Turks and Caicos Islands. The Commission believes that the local telecommunications market could benefit from the introduction of Broadband Survey, as the Internet has become so ingrained within our society that so many facets of our lives are dependent on it. This fact is even more apparent than ever before due to the COVID-19 pandemic, which has forced greater importance on the use of the Internet to facilitate our daily activities. Due to the ever-growing reliance on broadband Internet, which has spawned an increase in internet demand, a 'best internet' internet service has become no longer acceptable. Consumers now have come to expect a fast, reliable, and responsive network that delivers all the applications they require, whenever and wherever they want – and with high quality. We wish to consult with the public on the current broadband internet services, to ensure the services meet the needs and quality expectations of all consumers in the Turks and Caicos Islands telecommunications market and therefore are seeking the assistance of the public to providing feedback.
REOPENING NOTICE Telecommunications Commission wishes to advise the public of its office opening hours due to take effect as of Monday, May 11, 2020 until further notice. New Opening Hours: Mon - Fri 9:00am - 2:00pm COVID-19 Regulations will be applied
PRESS RELEASE COVID-19 WORLD PANDEMIC The TCI Telecommunications Commission (the Commission) is committed to providing services to all customers and vendors during the national state of emergency due to the COVID-19 pandemic, that is affecting the world.
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Turks And Caicos Islands

The TCI Telecommunications Active-Consultations

13 May 2021
Jump Wireless Ltd. has submitted an application for an ISP Licence (INS2) to provide wireless internet services throughout the Turks and Caicos Islands over the unlicensed frequency bands in the 2.5 and 5 GHz.

20 April 2021
The Telecommunications Commission (the “Commission”) is hereby initiating a consultation process to review the National Table of Frequency Allocations (NTFA) in the Turks and Caicos Islands (“TCI”). All operators who are licensed to use spectrum are directly affected by and, therefore, considered parties to this consultation process.


Radio waves that are transmitted by telecommunications networks ignore borders and can result in interference. The problem of interference is growing as the use of spectrum becomes more intense. Consequently, international coordination of spectrum use is necessary. The ITU is the main forum which coordinates the use of spectrum at the international level. This is achieved by means of the ITU’s Radio Regulations which are updated every few years at the ITU’s World Radiocommunication Conferences (WRCs). The Radio Regulations determine how the radio frequency spectrum is shared between different services, how satellite orbits are to be used, and how equipment and systems must operate to avoid interference with each other.

The Radio Regulations also play an important role in determining which spectrum bands telecommunications hardware manufacturers will use when developing handsets and new telecommunications networking equipment. Manufacturers are more likely to develop the necessary hardware if spectrum is allocated in a sufficiently large number of countries, on a sufficiently large overall scale, and in a manner, which will support the development of the necessary ecosystem for services that would use the hardware.

All referenced Government and Commission documents, is available on the Commission’s website at

Respondents who wish to provide comment on this Consultation Document are invited to do so in written form. Responses should, ideally, be submitted to the Commission in electronic form to facilitate further distribution and posting on the Commission’s website.

The filing deadlines for Initial Responses and Reply Responses are as follows:

Responses must be received by the Commission no later than 3:30 p.m. local time on May 4, 2021.

Responses to this Consultation Document may be submitted to one or more of the following addresses:

E-mail to:

Delivery (paper and electronic copy) by hand or by courier is also possible to:

Mr. Kenva Williams,
Director General,
Turks and Caicos Islands Telecommunications Commission,
Business Solutions,
Leeward Highway,
Turks and Caicos Islands

Total: 2
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