REOPENING NOTICE
Telecommunications Commission wishes to advise the public of its office opening hours due to take effect as of Monday, May 11, 2020 until further notice.
New Opening Hours:
Mon - Fri 9:00am - 2:00pm
COVID-19 Regulations will be applied
PRESS RELEASE
COVID-19 WORLD PANDEMIC
The TCI Telecommunications Commission (the Commission) is committed to providing services to all customers and vendors during the national state of emergency due to the COVID-19 pandemic, that is affecting the world.
The Telecommunications Commission is conducting a consultation into the use of the unlicensed frequency bands in the 900 MHz, 2.4 GHz and 5.8 GHz as a delivery mechanism to provide public telecommunications services, especially those that are offered commercially-for-profit over an unlicensed architecture, and to assess whether such commercial applications should be permitted within the Turks & Caicos Islands. As such, Industry stakeholders and the wider public are invited to participate and provide comments to the consultation questions that are defined within this consultation document.
The Commission is committed to maintaining a healthy, competitive market for telecommunications services in Turks and Caicos Islands, as the best mechanism for motivating innovation and competitive pricing of services.
5 Commissioners and support staff who are committed to achieving the main policy objectives of the government to ensure that Turks and Caicos is second to none in providing modern, efficient telecommunications services.
WELCOME TO THE TCI TELECOMMUNICATIONS COMMISSION
We are responsible for regulating the telecom operators in Turks & Caicos Islands making sure that we have effective and fair competition that will benefit consumers. We also ensure that rates, conditions and quality of the services provided to consumers are reasonable, bearing in mind that the operators are private businesses with a right to a fair profit on their investments. We are also responsible for managing the radio waves and the use of the radio spectrum by the cellular operators, radio and television stations, private radio systems used by businesses and industry etc., making sure that the users do not interfere with the radio frequencies assigned to others.
When there are disputes between service providers about serving a particular area, the Commission has the authority to consider the effect on the customers of each service provider and to determine which service provider should serve in that area. The Commission also establishes service standards which regulated service provider must meet
